Synthiverse

Synthiverse Privacy Policy

 

The latest version of this Privacy Policy was published on November 6th 2020

Website-specific hosting and contact disclosures updated October 10, 2026.

SYNTVHIVERSE INC. (“We” or “Synthiverse”) are committed to protecting and respecting your privacy. In this Synthiverse Privacy Policy (“Policy”), we set out the basis on which any personal data we collect from you, a Synthiverse user, through the Synthiverse websites or apps, support, and service (collectively the “Service”), or that you provide to us, will be processed by us. 

 

SCOPE

This Policy covers data collected through the Synthiverse website or Services. Occasionally, we may refer to this Policy in notices, and emails related to the Service; under such circumstances, this Policy applies as modified in the particular notice (e.g., with respect to types of data collected or purposes of collection). We collect information required to achieve the purposes set out in this Policy, and You have the ability to limit such collection, as specified below under “Your Choices”.

 

What data we collect

Our legal basis for collecting and using Your personal information described in this Policy depends on the personal information concerned. However, we normally collect personal information from you where (i) the processing is in our legitimate interests and not overridden by your rights, (ii) We need the personal information to perform a service for you or (iii) we have Your consent to do so.

When You request information or support, register as a user, respond to a survey or otherwise actively send us data, we may collect data such as Your name, email address(es), phone number(s), and/or profile photo. In each such instance, You will know what data we collect, because You actively submit it.

When You use our Service(s), we automatically receive and record data from Your device and network connection, including the device model identifier, operating system identification, network signaling, IP Address, date and time You use the Service, performance of the Service, and Your feature use in our service.

When You install our mobile application(s), You might be asked to grant us access to some of Your mobile device’s features, such as notifications, camera, microphone, etc. Your permission for the Service to access these features is needed for the App to function properly. If You grant such permission, We may collect information about Your usage of these features. We might also ask you to grant us access to Your contacts. This is simply to facilitate your use of the app: We will not collect or use any of Your contacts information unless you give us permission and only then we will use that information to enable you and your contact to use the Service.

 

Cookies

This website is hosted on our own server and does not use visitor analytics, tracking cookies, or third-party advertising. We process necessary technical information transiently to operate the website and limit abuse. Contact submissions are sent through our configured email service so that we can respond to your request. We do not keep a separate website database or queue of contact messages; delivered messages are handled in our email systems.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

COLLECTION PURPOSE, USE OF data

We use the data we collect for the following general purposes:

  • To communicate with You regarding the Service;
  • To administer, protect and improve our Service;
  • To develop new products and services;
  • To provide information to You about related products, offers and services;
  • For any business purpose if the data is not in personally identifiable form;
  • For any other use we describe at the point where we collect the information.

 

data INTEGRITY

We will take reasonable steps to ensure that personal data about You is reliable for its intended use, accurate, complete, and current. You are responsible for the accuracy of all personal data You provide to Us. As a registered user of the Synthiverse Service, You can review and change personal information at any time by accessing Your account online. Please be sure to update Your personal information promptly if it changes or becomes inaccurate. All personal data will be removed from our systems when you deregister / close your account.

  

Where we send your data

We do not and will not share, sell, or otherwise let any 3rd party access to any of your personal information unless otherwise explicitly requested and authorized by You.

 

YOUR DATA, YOUR CONTROL !

Opt-Out: Marketing-related emails from us will always contain links which enable you to unsubscribe.

Removing your Information: To discontinue Your account and have Your personal information removed, You may contact us at [email protected]

If you are a resident of the European Economic Area, You may exercise the following rights available to you under applicable data protection law:

  • If you wish to access, correct, update or request deletion of your personal data, you can do so at any time by contacting us using the contact details below.
  • In addition, if you are a resident of the European Union, you can object to processing of your personal data, ask us to restrict processing of your personal data or request portability of your personal data. Again, you can exercise these rights by contacting us using the contact details provided below.
  • If we have collected and process your personal data with your consent, then you can withdraw your consent at any time. This may mean your access to certain services is restricted or denied as a result. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.
  • We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

 

SECURITY

Transmissions over the Internet are never 100% secure or error-free. However, We take reasonable steps to protect Your personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. It is Your responsibility to safeguard any password You use to access the Service and to change your password if You suspect that it has been compromised. You are solely responsible for any unauthorized use of the Service conducted with Your account.

 

CHILDREN’S PRIVACY

Our Services are not intended for children under the age of 13 (16 years of age for EU residents). We do not intentionally or knowingly collect personally-identifiable information from children under this age.

 

AMENDMENTS

We reserve the right to change this Policy from time to time and in our sole discretion. We will alert You that changes have been made by indicating on the Policy the date it was last updated. When You use the Service, You are accepting the current version of this Policy as posted in the App at that time.

 

HOW TO CONTACT US

If you have any questions or concerns about our use of your personal information or this Privacy Policy, please contact our data protection officer using the following details: [email protected]